John Hickenlooper on Government Reform
Apply LEAN principles to EVERY state agency
To ensure that we are maximizing state resources and providing as responsive customer service as possible, we have gotten LEAN.
LEAN, as many of you know, is a type of business audit that scours operations looking for ways to make processes run more
efficiently. We have re-evaluated how EVERY state agency does business. And we have initiated more than 100 new LEAN processes, more than any state in America.
These are only a few examples of our
LEANer customer service, where we are doing what we can and should be doing: responding quickly and effectively when needed, and then getting out of the way. We're LEAN, but we're only getting started.
Source: 2014 State of the State address to Colorado Legislature
, Jan 9, 2014
- Colorado's Department of Transportation recently reported a 19% decrease in contracting
timelines. Combined with other improvements their efforts are saving more than $2 million.
- In 2008, only 33% of property assessment appeals were resolved within one year. Now, 79% are.
Implement same-day voter registration and mail-in voting
The Colorado Senate passed a bill Thursday that would provide a ballot by mail to every state voter, allow vote centers for those who choose not to use the mail ballot and--controversially--allow people to register and vote on Election Day.
The bill passed 20-15 with the full support of Democrats and no Republican votes. The bill passed the House on a party-line vote last month.
Before it can go to Gov. John Hickenlooper for a signature to become the new way elections are held in
Colorado, the bill must return to the House for approval because of "technical" amendments added in the Senate. While legislators in both parties liked the convenience of more by-mail voting, Election Day registration was the grist for the oratory mill.
Though the bill's supporters say the bill doesn't change how people register to vote now, Republicans said cheaters could get a ballot with nothing more than a utility bill, which could be forged. [Hickenlooper signed the bill on May 10, 2013]
Source: Joey Bunch and Kurtis Lee in The Denver Post
, May 3, 2013
Pits and Peeves: Replace red tape with LEAN government
A commitment to partnership and collaboration can overcome the dysfunction of partisan gridlock. We need to make government work better. Part of that means making government efficient, effective and of course elegant.
Last year we began a rigorous review of state rules and asked for examples of unnecessary regulation from Coloradans across the state. We are scrubbing every state agency to eliminate red tape.
Our plan is outlined in the report we issued this week called "Pits and Peeves."
We understand that government is not a business. Still, we need to apply best practices from successful companies where they make sense.
That is why we initiated the LEAN program in almost every state agency, where employee teams are now actively identifying waste and inefficiency to create savings.
Source: Colorado 2012 State of the State Address
, Jan 12, 2012
Page last updated: Jul 15, 2017